Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our online store, and any communications related to your orders.
What we collect
We collect information to process orders, provide customer support, and improve the shopping experience.
Information you provide
When you place an order or contact us, you may provide details such as your name, email address, shipping address, billing address, and order notes.
Order and account details
We keep records of the items you purchase, order totals, shipping method, and order status. If you create an account, we store the information needed to manage it.
Payment information
Payments are processed by our payment providers. We do not store full card numbers on our servers; payment providers may collect and process payment details to complete your transaction.
Device and usage data
We may collect IP address, browser type, device identifiers, pages viewed, and approximate location (derived from IP) to help secure the site and understand how it’s used.
Cookies and similar technologies
We use cookies to keep items in your cart, remember preferences, measure site performance, and help prevent fraud. You can control cookies through your browser settings.
Customer support communications
If you email us, we may keep the message and related contact details to respond and to maintain a record of support requests.
Use
How we use information
We use information to: fulfill and ship orders, send order confirmations and updates, provide customer support, process payments, prevent fraud, comply with legal obligations, and improve our catalog, search, and site performance.
Sharing and retention
We share information only as needed to run our store and meet legal requirements.
Service providers
We may share information with trusted providers that help us operate the site and fulfill orders (for example: payment processing, shipping, analytics, email delivery, and hosting). They may access information only to perform services for us.
Shipping and fulfillment
To deliver your books, we share your name and shipping details with carriers and fulfillment partners.
Legal requirements
We may disclose information if required by law, to respond to lawful requests, or to protect the rights, property, and safety of our customers and our business.
Business transfers
If our business is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
How long we keep data
We retain order and transaction records as required for accounting, tax, and legal purposes. Support messages are kept as long as needed to address your request and maintain reasonable records.
International transfers
If you access our site from outside our operating region, your information may be processed where our service providers are located. We take steps to protect information in line with this policy.