Overview
BOOKS BY LUTE PUBLISHING (“Lute Publishing,” “we,” “us”) provides an online store where you can browse and order books for delivery. These Terms apply to your access to and use of our website and any orders you place through it. If you do not agree, please do not use the site.
Ordering
Purchases & payments
When you place an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method. Prices are shown in the store currency and may change at any time.
We may limit quantities, refuse or cancel orders, or correct pricing and listing errors. If we cancel an order after payment, we’ll issue a refund to the original payment method where possible.
Key terms at a glance
Common questions about ordering, delivery, and using our site.
Shipping & delivery
Shipping options, costs, and estimated delivery times are shown at checkout. Delivery dates are estimates and may vary due to carrier delays or address issues.
Returns & refunds
If a return is available for your order, follow the instructions provided with your purchase or contact us for help. Items must be returned in the condition required by the return instructions. Refund timing depends on your payment provider.
Damaged or missing items
If your order arrives damaged, incomplete, or incorrect, contact us promptly with your order number and photos (if applicable) so we can help resolve the issue.
Digital content (if offered)
If we offer digital downloads, access may be provided via a link or account area. Digital items may be non-refundable unless required by law or if the file is defective.
Accounts & security
You’re responsible for maintaining the confidentiality of your account credentials and for activity under your account. Notify us if you suspect unauthorized use.
Acceptable use
Do not misuse the site, attempt to access non-public areas, interfere with security features, or use automated means to scrape content without permission.
Intellectual property
All website content, including text, graphics, logos, and design, is owned by or licensed to Lute Publishing and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission, except as allowed by law.
Limitation of liability
To the fullest extent permitted by law, Lute Publishing will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the site or products purchased through it. Our total liability for any claim will not exceed the amount paid for the order giving rise to the claim.
Changes to these terms
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the site after changes are posted means you accept the updated Terms.